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FootSteps™ 3.0 facilitates a new level of interactive information sharing and collaboration. Today's Web-savvy buyers have high expectations regarding response time. In many cases, a prompt, professional response can make the difference between a closed sale and a lost opportunity.

FootSteps helps you exceed your buyers' expectations by delivering an immediate response while simultaneously automating the lead distribution process — getting every lead into the hands of an available and qualified salesperson.

One of the key features of FootSteps 3.0 is Channel Connect, a module which allows you to bi-directionally administer and view all lead management activities — from corporate down to the dealer level. FootSteps' unique auto-responders to every Web request retain your corporate identity and provide complete contact information for your dealer.

 

Today, businesses are looking for ways to gain market share, contain costs and grow profits. Offering a better product at a more competitive price is no longer enough to stand out: you have to make it easy for your customers and prospects to do business with you, 24/7.

Based on ARI’s proven PartSmart® CD-based product and more than 30 years of experience providing parts lookup solutions, ARI’s PartSmart Web® brings the same functionality to the web.  PartSmart Web is a consumer-friendly lookup system that gets the right information, to the right people, immediately and in an easy-to-use format.

Customers can look up parts and find the parts they need 24/7, quickly and easily, without leaving your website. And, adding ARI’s PartSmart Cart™ , can instantly turn your website into a 24/7 parts lookup and online ordering system.

Today’s consumers not only want immediate access to information, they want the ability to order online 24/7. Industry experts are projecting eCommerce revenue to grow 12% compared to last year. Better yet, things aren't expected to slow down anytime soon. By 2014, U.S. eCommerce sales are projected to increase another 66%, reaching an astounding $223.9 billion.

ARI’s PartSmart Cart complements PartSmart Web to turn it into a full featured online ordering solution for your business, quickly and cost-effectively. The combination of PartSmart Web with PartSmart Cart allows manufacturers and distributors to capture more market share and increase online sales as well as transition phone and fax orders to a full-featured online solution.  PartSmart Cart ensures that all required order information is collected accurately, every time, virtually eliminating order errors introduced through manual processing.

This powerful combination allows customers and prospects to look up parts, accessories and equipment and then easily order from you 24/7. Because PartSmart Cart is PCI-compliant, you can capture customer orders on an account or by credit card – making it easy for even non-registered visitors to buy instantly!

ARI’s PartSmart IPL™ is the premier electronic parts catalogs used by the leading manufacturers, distributors and dealers/servicers in the Appliance Industry.

PartSmart IPL allows manufacturers to create a single source of parts, pricing, models, images and service documentation and authorized distributors and dealers/servicers to view the information on CD or Web.

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An award-winning solution that generates more leads and drives sales

Every Visitor to your Site is a potential customer, and we can get them there. With nearly 90% of buyers today using the Web to help make their purchasing decisions, it’s more important than ever for dealers to have an online presence. Whether it’s searching for local inventory, comparison shopping or finding directions to a local dealership, shoppers are using the Web to locate and select a dealer.

The Internet is the first source consumers turn to when looking for new and used equipment. To make sure that buyers find your website, not the competition’s, you need to have a website that is designed to drive buyers to your website – ePro will do that!

Data is a strategic asset. And its power can only be leveraged if your distribution channel and customers have easy access to it.

ARI’s Data Publisher complements Data Manager by allowing you to create catalogs, manuals, service bulletins and much more. Data Publisher is highly customizable, giving you complete control over what information is included in the final output – cover page, table of contents, illustrations, and associated parts lists for a single model or an entire product line – all in a few clicks!

Data Publisher can also be used to extract data from ARI’s PartSmart Web into a format that you can send to suppliers or other third parties to ensure accurate fulfillment of orders.

Whether you have 100 or 100,000 parts numbers, Data Publisher can help you automate electronic catalog production – and deliver information faster, easier, and more economically.

Data Management is about accuracy and availability of product information. Studies have shown that one in three orders has an error, usually due to the lack of correct and descriptive product content. ERP systems place restrictions on the size of a product description, so it’s easy to confuse two similar products with slightly different characteristics, hence the increase in errors which results in expensive returns. Outdated and unstructured information, such as parts numbers, product guides, technical manuals, sales tools, and so forth, can affect operational efficiency, customer satisfaction and ultimately profits.

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Today, businesses are looking for ways to gain market share, contain costs and grow profits. Offering a better product at a more competitive price is no longer enough to stand out: you have to make it easy for your customers and prospects to do business with you, 24x7.

Selling parts online expands your market, increases your revenue, and keeps your inventory from growing stale on the shelf. PartStream™ is a consumer-oriented illustrated parts lookup application that easily integrates with existing website platforms and carts. PartStream™ allows consumers to conveniently identify and purchase parts online, saving time and increasing your profits. Claim your share of this growing market with a single consistent, integrated platform. ARI increases efficiency, boosts productivity, and strengthens ties that convert more visitors into customers to increase sales and improve your bottom line.

Increase Revenues- Selling parts directly to consumers is an effective way to open up an additional revenue stream.

Quicker Time to Market– PartStream™ enables you to rapidly deploy parts lookup on your website in a fraction of the time a custom solution would require.

Strengthen Brands– Selling OEM parts on your official website encourages consumers to purchase approved parts and increases your level of product support after purchase.

Proven Technology- ARI’s vast experience in developing proven parts content solutions for more than 50,000 users worldwide provides proven application usability, design, and coding.

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WebsiteSmart™ is ARI’s award-winning, website solution.

We understand that your business is unique and personal. As a result, your website reflects your image and selling approach, using banners, backgrounds, and a professional look and feel throughout the site. What could be easier?

WebsiteSmart provides you with everything you need to cover every part of your business – New Equipment, Used Equipment, Parts, Accessories, Service and more. Whole goods and accessory catalogs for the lines you carry are automatically updated. ARI’s long-term relationship with more than 90 of the leading Original Equipment Manufacturers (OEMs), makes it easy for visitors to look up and purchase parts using OEM-provided catalogs without leaving your website.

Plus, ARI’s Website Performance Coaches are here to assist you when you have questions and provide you with helpful tips on how to increase your ROI.

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OK, let’s say you are doing everything right and you are getting more leads than ever before. Now’s the time to handle these leads correctly, and that means engaging the consumer in a conversation.  ARI’s FootSteps provides manufacturers and dealers with an electronic means of logging and tracking all in-store customer visits, inbound/outbound sales calls and Internet leads, providing the ability to better manage the efforts of sales staff for accountability and follow-up. Then close the loop with FootSteps marketing automation and lead follow-up system.

The more inventory and lead management solutions communicate, the more effectively you can put the right people into the right unit. Timely customer communication is made simple by automating highly engaging communication and information. Save time, reduce frustration, drive traffic, promote inventory and improve consumer response.

FootSteps Mobile - Reach ready-to-buy shoppers. The program delivers informed and relevant leads tied directly to the inventory promoted, resulting in a more profitable and faster sale. Whether you’re on the road or on your dealership’s floor, FootSteps Mobile allows you to respond immediately to customer requests for information and view your current sales pipeline – anytime, anywhere, 24x7.

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Search engine advertising campaigns offer measurable returns and brand-building opportunities. It is a proven marketing technique by which a fee is paid to leading search engines to ensure that your website receives priority placement. SearchEngineSmart, ARI’s end-to-end solution for creating, managing and optimizing search engine advertising, provides you with everything you need to set up, maintain, track and analyze local, regional and national Internet advertising campaigns.

Based on their extensive experience in the industries we serve, our search engine marketing professionals are available to guide you through the process and help you make decisions on how to optimize your pay-per-click advertising and keywords across major search engines. ARI works with you to establish an online advertising budget designed to maximize the number of clicks you get from qualified leads and improve your return on investment.

87% of all consumers search the Internet before ever stepping into a store! Search engine marketing can be a very cost-effective way to reach your customers when they are at the point of purchase. Make sure you attract customers before your competitors do!

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PartSmart® is ARI's premier parts lookup software. It provides the fastest way to find the right part the first time. Without a fast, reliable electronic parts catalog, your parts department comes to a halt. It becomes impossible to provide accurate answers to customer questions. Our customers will tell you that PartSmart is quick and reliable, that our search capabilities have redefined accuracy. Additionally, we match their workflow and integrate with their business systems.

We pioneered electronic parts catalogs, and today we interface with more than 90 Dealer Business Management Systems, and serve more than 50,000 users worldwide. Our experience teaches us something critical: to keep your business connected with profits, you need to keep
your dealership connected with current, accurate information. ARI has applied the intelligence gained from 30 years of serving manufacturers and dealers to our premier parts lookup product - PartSmart®.