eCatalogs
It’s about gaining control over your business and automating critical tasks.
ARI electronic catalogs (eCatalogs) improve the ability of dealer networks to sell and service equipment efficiently and consistently. They are designed to enable parts managers, service technicians and sales personnel to meet rising customer demands in a timely and profitable manner. eCatalogs deliver all product data - parts catalogs; maintenance manuals; technical specs; and sales collateral. As a result, eCatalogs streamline the part identification and ordering process and automate the location of essential service information for dealers and service engineers.
eCatalogs provide a dynamic illustrated parts catalog that offers fast and easy access to parts and service information, combined with enhanced functionality for markup and collaboration around a particular maintenance task. eCatalogs integrate seamlessly with back office systems, featuring an intuitive user interface that offers a synchronized view of assembly drawings and associated parts lists, including detailed information such as pricing; availability; part descriptions; and service bulletins.
Reduce support costs and ensure timely catalog updates by leveraging our Automated Updates Service. Automated updates save money and ensure that dealer networks, parts managers and service technicians have the most accurate information at their fingertips. ARI provides the most up-to-date parts and service information, reducing the need for call center support to identify and order the right parts. Customer support staff can spend more time selling, providing higher value service, and less time identifying and looking up correct parts numbers and prices.
At ARI, we rely on over 30 years of in-depth product and industry knowledge to support our dealer clients with their most demanding supply challenges, true to our unwavering commitment to product quality and customer satisfaction.