FootSteps - Channel Connect
FootSteps™ facilitates a new level of interactive information sharing and collaboration. Today's Web-savvy buyers have high expectations regarding response time. In many cases, a prompt, professional response can make the difference between a closed sale and a lost opportunity.
FootSteps helps you exceed your buyers' expectations by delivering an immediate response while simultaneously automating the lead distribution process — getting every lead into the hands of an available and qualified salesperson.
Channel Connect, a module of FootSteps that allows you to bi-directionally administer and view all lead management activities — from corporate down to the dealer level. FootSteps' unique auto-responders to every Web request retain your corporate identity and provide complete contact information for your dealer.
FootSteps - Channel Connect Features
Connect Your Prospects
Prospects are routed to designated dealers/distributors automatically and in real-time, based on business rules you set. Channel Connect sends personalized auto-responders to the prospect that includes detailed product information as well as local dealer/distributor contact information.
Connect Your Marketing Efforts
Channel Connect ensures branding consistency using rich email templates with full product information and branding — all available to your dealers/distributors to easily communicate with and nurture prospects.
Connect Your Visibility
Channel Connect lets you check the status of prospects managed by your dealers/distributors. You have the option to communicate directly with prospects and dealers can see your correspondence to make sure that the messaging is consistent.
Connect Your Insight
Channel Connect allows you to quickly create or view reports, dashboards, and graphs on key metrics across your entire distribution network.
Connect Your Distribution Channel
Channel Connect provides your dealers with access to your current marketing programs and information to keep them up-to-date on upcoming events, new products, guidelines and more.
Connect Your Reputation Management
Channel Connect's automatic escalation allows you to set goals and configure notifications to alert managers and dealers/distributors when they are at risk of underperforming. Plus, you can quickly and easily re-assign prospects to ensure that a potential sale is not lost.