Data Manager
Data Management is about accuracy and availability of product information. Studies have shown that one in three orders has an error, usually due to the lack of correct and descriptive product content. ERP systems place restrictions on the size of a product description, so it’s easy to confuse two similar products with slightly different characteristics, hence the increase in errors which results in expensive returns. Outdated and unstructured information, such as parts numbers, product guides, technical manuals, sales tools, and so forth, can affect operational efficiency, customer satisfaction and ultimately profits.
Data Manager Features
ARI’s Data Manager consolidates all your product data – artwork, merchandising related content, marketing copy for web and electronic catalogs – from multiple files and different formats into a single user interface. Here lies the key synergy between Data Manager and other business systems. Your true asset is not the system, it's the data.
Data Manager provides real-time access to up-to-date product and parts information and availability. New items are loaded accurately, without duplication, and transformed into a standardized format, even from remote, disparate sources. You can also link part numbers to applications, technical diagrams, photos, reference manuals, and more. If you choose to run Data Manager on your company’s server, you can easily manage the data and the updates right from your desktop!
With Data Manager, your business benefits from a single, accurate version of product information, and the ability to communicate it internally and externally. With these capabilities, you can reap benefits that individually and collectively will drive a quantifiable return on investment* for this revenue-generating solution.
ARI has been helping businesses use Data Manager to increase sales, improve cross-channel consistency, reduce time-to-market and boost market share. Learn why leading companies have adopted Data Manager.
*A Yankee Group report on the effects of product information management on ROI revealed an average savings of 24 percent across 11 operational categories. Below are some of the results:
- 27% reduction in the number of call center questions regarding basic item information
- 26% reduction in the number of instances when inventory levels are insufficient
- 26% reduction in the number of purchase order errors resulting in incorrect shipments or adjustments
- 25% reduction in the number of invoices that require adjustments
- 24% reduction in the number of invoice errors resulting in write-offs and deductions